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At Item4Gamer, we strive to provide a seamless and convenient online shopping experience for all our customers. As a platform that specializes in e-gift cards and game points, we want to ensure transparency and clarity regarding our shipping policies. Please take a moment to familiarize yourself with the following terms:
- Virtual Products Only: All products available on Item4Gamer are virtual, meaning there is no physical shipping involved. All deliveries are made directly to the user’s profile online.
- On-Time and Special Gift Cards: We take pride in generating gift cards promptly and ensuring that they are unique and tailored to each customer.
- Delivery Time: The delivery time of our products varies depending on the specific item. While most gift cards and game points are delivered instantly or within 2 hours, some may take up to 24 hours. However, please note that these instances are rare, and we strive to provide immediate access to your purchase whenever possible.
- Supplier Product Availability: In the event that a supplier does not have the requested product available, it may take up to 3 days for the item to be restocked. If this occurs, we will promptly refund your order and notify you of the delay.
- Payment Verification and Authentication: Depending on the payment method chosen, certain orders may require additional verification and authentication. If your order falls under this category, it will be placed on hold until the necessary verification steps are completed. Rest assured that this is done to ensure the security of your transaction.
We appreciate your understanding and cooperation with these shipping policies. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience on Item4Gamer as smooth as possible.