User Guide

Only buy a gift card for your own use or as a gift for someone you know personally. Fraudsters/ scammers want to get paid with untraceable online cards. We cannot trace scammers through the payment this way. Always make sure to use a traceable payment method for online transactions. Gift card codes are instantly redeemable and cannot be refunded. They are lost to you the second you share the code with someone else.

Don't send any more codes. Keep in mind: Digital products are immediately redeemable and non-refundable. Once you send the code to someone else, you can consider it stolen. Victims of fraud or scam should contact their local police as soon as possible to file a report and get in touch with a possible fraud help desk in their area.

We are very sorry if someone tricked you into giving away your code. Please note that digital gift card codes are immediately redeemable and, therefore, non-refundable. As specified in our Terms & Conditions, we cannot take products back, refund, or exchange products that have already been delivered to you. We are unable to send you a refund if you gave away your delivery email or digital code to: - A person in real life. - A WhatsApp number. - An email address. - An online form. - A website to redeem it on. - Any social media account. - Any online marketplace. - Any online chat.

United Kingdom: Victimsupport.org.uk: Fraud Victim Support citizensadvice.org: Report a scam actionfraud.police.uk: Action Fraud met.police.uk: Personal fraud and how to prevent it financial-ombudsman.org.uk: I've been the victim of fraud-can you help? ageuk.org.uk: Support for victims of scam and fraudUnited States: usa.gov: Report scams and frauds consumerfinance.gov: Fraud and scams victimconnect.org: financial fraud phishing.org: What is phishing?Australia: scamwatch.gov.au: Where to get helpNew Zealand: consumerprotection.govt.nz: Scammed? Take action.

Get paid to watch promotional videos Scenario: You are invited to earn money by watching promotional videos. As an extra incentive, the site promises that you can more quickly multiply your earnings by inviting your friends to do the same job. How they trick you: You will be asked to buy a gift card to allow your friends to sign up. Remember, never pay for a service with a gift card or give your code away to anyone who you do not know personally! They will take your code, delete your account and you will lose your money. Online Marketplace Package Delivery Scam Scenario: You were interested in buying a product that is sold by someone on Facebook, Instagram or any other online marketplace. How they trick you: After giving them your email address, you receive an email that looks like it was sent by a courier company or package delivery service like UPS, DPD or DHL. They inform you that a service fee must be paid upfront before they even deliver your product. You are asked to purchase a digital gift card from Item4Gamer (US) and send them the code as payment for the service fee. They might even ask you to send them the digital gift card code via WhatsApp. You do that and then you are immediately blocked from their site and will not be able to contact them again.Dating or Escort Scam | Romance Fraudsters Scenario: You met someone via an online dating site, or wish to purchase explicit content via webcam services or online escort. How they trick you: They will state various reasons why you need to send them money, either to stay in touch or purchase the service in question. You are asked to pay them upfront, often by sending them a gift card code through WhatsApp or using a certain website. After that, you never hear from them again. Twitter Contest Scam Scenario: You participated in a Twitter contest, believing it to be from Item4Gamer (US), but in reality, it was a fake account. How they trick you: They tell you that you need to buy a certain digital gift card from Item4Gamer (US) and send them the code, so that you can receive another, much more expensive product from them for free. Needless to say, you will never receive your free product code and only lose the one you sent to them. Instagram Contest Scam Scenario: A friend on social media persuades you to enter a contest to win an expensive product for free. How they trick you: They ask you to buy a digital gift card and enter the voucher code into the contest. However, your friend never sent you the message, instead, someone hacked their account. The contest never existed and the scammer runs off with your digital gift card code.

Refunds are only possible if there was a technical issue during your ordering process. Once a code has been sent and received by you in a valid state, it is not possible to return the eGift Card nor receive a refund. For more information, please consult our Privacy Policy and Terms & Conditions.

We ask our customers to verify themselves to help prevent fraud and theft. The verification process we use contributes to greater security measures like KYC (Know Your Customer) and AML (Anti Money Laundering). These processes are integral measures to help prevent all our customers from falling victim to scams. Please note: Always make sure to order one of our products for yourself or someone you know personally. Never use it as payment to a third party. Always use a traceable payment method for transactions on the internet.

There are two reasons why your order was automatically canceled. The most common ones are as follows: Our online store did not accept your credit card. We only accept cards that have 3D Secure protection. For security reasons, your order was declined.

If you have previously filed a transaction dispute (chargeback) with PayPal, this may have resulted in a temporary restriction. Please contact us so we can check if this has happened in your case.